From the 1 of 15 linked papers with an AI index.
15 papers
UXBench: Benchmarking User Experience in AI Assistants
Mengze Hong, Xia Zeng, Zeyang Lei +26
UXBench is a user‑centric benchmark that uses real interaction logs to evaluate how well AI assistants align with user preferences and generate engaging dialogue, featuring three t…
Federated Heterogeneous Language Model Optimization for Hybrid Automatic Speech Recognition
Mengze Hong, Yi Gu, Di Jiang +4
Training automatic speech recognition (ASR) models increasingly relies on decentralized federated learning to ensure data privacy and accessibility, producing multiple local models…
CiteLLM: An Agentic Platform for Trustworthy Scientific Reference Discovery
Mengze Hong, Di Jiang, Chen Jason Zhang +5
Large language models (LLMs) have created new opportunities to enhance the efficiency of scholarly activities; however, challenges persist in the ethical deployment of AI assistanc…
Orchestration-Free Customer Service Automation: A Privacy-Preserving and Flowchart-Guided Framework
Mengze Hong, Chen Jason Zhang, Zichang Guo +3
Customer service automation has seen growing demand within digital transformation. Existing approaches either rely on modular system designs with extensive agent orchestration or e…
Multimodal Peer Review Simulation with Actionable To-Do Recommendations for Community-Aware Manuscript Revisions
Mengze Hong, Di Jiang, Weiwei Zhao +5
While large language models (LLMs) offer promising capabilities for automating academic workflows, existing systems for academic peer review remain constrained by text-only inputs,…
RAL2M: Retrieval Augmented Learning-To-Match Against Hallucination in Compliance-Guaranteed Service Systems
Mengze Hong, Di Jiang, Jiangtao Wen +5
Hallucination is a major concern in LLM-driven service systems, necessitating explicit knowledge grounding for compliance-guaranteed responses. In this paper, we introduce Retrieva…