769 citations · 770 across the 4 of their papers we have counts for
5 papers
More Reviews May Not Help: Evidence from Incentivized First Reviews on Airbnb
Andrey Fradkin, David Holtz
Online reviews are typically written by volunteers and, as a consequence, information about seller quality may be under-provided in digital marketplaces. We study the extent of thi…
How Work From Home Affects Collaboration: A Large-Scale Study of Information Workers in a Natural Experiment During COVID-19
Longqi Yang, Sonia Jaffe, David Holtz +9
The COVID-19 pandemic has had a wide-ranging impact on information workers such as higher stress levels, increased workloads, new workstreams, and more caregiving responsibilities…
Reducing Interference Bias in Online Marketplace Pricing Experiments
David Holtz, Ruben Lobel, Inessa Liskovich +1
Online marketplace designers frequently run A/B tests to measure the impact of proposed product changes. However, given that marketplaces are inherently connected, total average tr…
Limiting Bias from Test-Control Interference in Online Marketplace Experiments
David Holtz, Sinan Aral
In an A/B test, the typical objective is to measure the total average treatment effect (TATE), which measures the difference between the average outcome if all users were treated a…
The Engagement-Diversity Connection: Evidence from a Field Experiment on Spotify
David Holtz, Benjamin Carterette, Praveen Chandar +3
It remains unknown whether personalized recommendations increase or decrease the diversity of content people consume. We present results from a randomized field experiment on Spoti…