16 citations · 32 across the 9 of their papers we have counts for
11 papers
ConvLab-3: A Flexible Dialogue System Toolkit Based on a Unified Data Format
Qi Zhu, Christian Geishauser, Hsien-chin Lin +10
Task-oriented dialogue (TOD) systems function as digital assistants, guiding users through various tasks such as booking flights or finding restaurants. Existing toolkits for build…
Dialogue Evaluation with Offline Reinforcement Learning
Nurul Lubis, Christian Geishauser, Hsien-Chin Lin +4
Task-oriented dialogue systems aim to fulfill user goals through natural language interactions. They are ideally evaluated with human users, which however is unattainable to do at…
GenTUS: Simulating User Behaviour and Language in Task-oriented Dialogues with Generative Transformers
Hsien-Chin Lin, Christian Geishauser, Shutong Feng +4
User simulators (USs) are commonly used to train task-oriented dialogue systems (DSs) via reinforcement learning. The interactions often take place on semantic level for efficiency…
Robust Dialogue State Tracking with Weak Supervision and Sparse Data
Michael Heck, Nurul Lubis, Carel van Niekerk +4
Generalising dialogue state tracking (DST) to new data is especially challenging due to the strong reliance on abundant and fine-grained supervision during training. Sample sparsit…
What Does The User Want? Information Gain for Hierarchical Dialogue Policy Optimisation
Christian Geishauser, Songbo Hu, Hsien-chin Lin +5
The dialogue management component of a task-oriented dialogue system is typically optimised via reinforcement learning (RL). Optimisation via RL is highly susceptible to sample ine…
EmoWOZ: A Large-Scale Corpus and Labelling Scheme for Emotion Recognition in Task-Oriented Dialogue Systems
Shutong Feng, Nurul Lubis, Christian Geishauser +4
The ability to recognise emotions lends a conversational artificial intelligence a human touch. While emotions in chit-chat dialogues have received substantial attention, emotions…
Domain-independent User Simulation with Transformers for Task-oriented Dialogue Systems
Hsien-chin Lin, Nurul Lubis, Songbo Hu +5
Dialogue policy optimisation via reinforcement learning requires a large number of training interactions, which makes learning with real users time consuming and expensive. Many se…
Out-of-Task Training for Dialog State Tracking Models
Michael Heck, Carel van Niekerk, Nurul Lubis +4
Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog…
LAVA: Latent Action Spaces via Variational Auto-encoding for Dialogue Policy Optimization
Nurul Lubis, Christian Geishauser, Michael Heck +4
Reinforcement learning (RL) can enable task-oriented dialogue systems to steer the conversation towards successful task completion. In an end-to-end setting, a response can be cons…
Knowing What You Know: Calibrating Dialogue Belief State Distributions via Ensembles
Carel van Niekerk, Michael Heck, Christian Geishauser +4
The ability to accurately track what happens during a conversation is essential for the performance of a dialogue system. Current state-of-the-art multi-domain dialogue state track…
TripPy: A Triple Copy Strategy for Value Independent Neural Dialog State Tracking
Michael Heck, Carel van Niekerk, Nurul Lubis +4
Task-oriented dialog systems rely on dialog state tracking (DST) to monitor the user's goal during the course of an interaction. Multi-domain and open-vocabulary settings complicat…