85 citations · 162 across the 12 of their papers we have counts for
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econ.GN2023
Five guidelines to improve context-aware process selection: an Australian banking perspective
Nigel Adams, Adriano Augusto, Michael Davern +1
As the first phase in the Business Process Management (BPM) lifecycle, process identification addresses the problem of identifying which processes to prioritize for improvement. Pr…
cs.LG2023★ 2 cited
Learning When to Treat Business Processes: Prescriptive Process Monitoring with Causal Inference and Reinforcement Learning
Zahra Dasht Bozorgi, Marlon Dumas, Marcello La Rosa +3
Increasing the success rate of a process, i.e. the percentage of cases that end in a positive outcome, is a recurrent process improvement goal. At runtime, there are often certain…