activity
20182026
most citedWhat Makes a Good Conversation? Challenges in Designing Truly Conversational Agents

457 citations · 731 across the 5 of their papers we have counts for

collaborators

7 papers

cs.HC2026

Judgement and the Feeling of Agency When Instructing a Computer to Act

Johanna Didion, Diego Garaialde, David Coyle

In cognitive psychology, the sense of agency refers to the feeling of controlling an external event through one's own actions. This paper asks how people experience agency when the…

cs.HC2024★ 32 cited

Listening to the Voices: Describing Ethical Caveats of Conversational User Interfaces According to Experts and Frequent Users

Thomas Mildner, Orla Cooney, Anna-Maria Meck +9

Advances in natural language processing and understanding have led to a rapid growth in the popularity of conversational user interfaces (CUIs). While CUIs introduce novel benefits…

cs.HC2023★ 10 cited

The Partner Modelling Questionnaire: A validated self-report measure of perceptions toward machines as dialogue partners

Philip R. Doyle, Iona Gessinger, Justin Edwards +7

Recent work has looked to understand user perceptions of speech agent capabilities as dialogue partners (termed partner models), and how this affects user interaction. Yet, current…

cs.HC2020

Quantifying the Impact of Making and Breaking Interface Habits

Diego Garaialde, Christopher P. Bowers, Charlie Pinder +4

The frequency with which people interact with technology means that users may develop interface habits, i.e. fast, automatic responses to stable interface cues. Design guidelines o…

cs.HC2019★ 44 cited

What's in an accent? The impact of accented synthetic speech on lexical choice in human-machine dialogue

Benjamin R. Cowan, Philip Doyle, Justin Edwards +5

The assumptions we make about a dialogue partner's knowledge and communicative ability (i.e. our partner models) can influence our language choices. Although similar processes may…

cs.HC2019★ 457 cited

What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents

Leigh Clark, Nadia Pantidi, Orla Cooney +8

Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that…

cs.HC2018★ 188 cited

The State of Speech in HCI: Trends, Themes and Challenges

Leigh Clark, Phillip Doyle, Diego Garaialde +7

Speech interfaces are growing in popularity. Through a review of 68 research papers this work maps the trends, themes, findings and methods of empirical research on speech interfac…