22 citations · 26 across the 5 of their papers we have counts for
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cs.LG2025
Beyond Means: A Dynamic Framework for Predicting Customer Satisfaction
Christof Naumzik, Abdurahman Maarouf, Stefan Feuerriegel +1
Online ratings influence customer decision-making, yet standard aggregation methods, such as the sample mean, fail to adapt to quality changes over time and ignore review heterogen…
cs.LG2022★ 4 cited
Web Mining to Inform Locations of Charging Stations for Electric Vehicles
Philipp Hummler, Christof Naumzik, Stefan Feuerriegel
The availability of charging stations is an important factor for promoting electric vehicles (EVs) as a carbon-friendly way of transportation. Hence, for city planners, the crucial…