74 citations · 76 across the 2 of their papers we have counts for
2 papers
cs.HC2020★ 2 cited
"I Cannot Do All of This Alone": Exploring Instrumental and Prayer Support in Online Health Communities
C. Estelle Smith, Zachary Levonian, Haiwei Ma +5
Online Health Communities (OHCs) are known to provide substantial emotional and informational support to patients and family caregivers facing life-threatening diagnoses like cance…
cs.HC2020★ 74 cited
Keeping Community in the Loop: Understanding Wikipedia Stakeholder Values for Machine Learning-Based Systems
C. Estelle Smith, Bowen Yu, Anjali Srivastava +3
On Wikipedia, sophisticated algorithmic tools are used to assess the quality of edits and take corrective actions. However, algorithms can fail to solve the problems they were desi…