1 citations · 2 across the 4 of their papers we have counts for
4 papers
Repair Crew Routing for Power Distribution Network Restoration
Bahar Çavdar, Qie He, Feng Qiu
As extreme weather events become more frequent and disruptive, service restoration is increasingly important for many infrastructures, e.g., power grids and communication networks.…
Word-of-Mouth on Action: Analysis of Operational Decisions When Customers are Resentful
Bahar Çavdar, Nesim Erkip
Word-of-Mouth (WoM) communication, via online reviews, plays an important role in customers' purchasing decisions. As such, retailers must consider the impact of WoM to manage cust…
Managing Word-of-Mouth through Capacity Allocation and Advertisement
Asya Dipkaya, Sakine Batun, Bahar Çavdar
Advancements in service sector and growing online platforms are intensifying the information exchange between customers through (electronic) word-of-mouth (WoM). The information ob…
Capacity Allocation in Queuing Systems with Preferred Service Completion Times
Bahar Çavdar, Tuğçe Işık
Retailers use a variety of mechanisms to enable sales and delivery. A relatively new offering by companies is curbside pickup where customers purchase goods online, schedule a pick…