50 citations · 82 across the 6 of their papers we have counts for
Showing 2020Show all
3 papers · 1 filter
cs.HC2020★ 3 cited
Large-scale Hybrid Approach for Predicting User Satisfaction with Conversational Agents
Dookun Park, Hao Yuan, Dongmin Kim +10
Measuring user satisfaction level is a challenging task, and a critical component in developing large-scale conversational agent systems serving the needs of real users. An widely…
cs.SI2020★ 1 cited
Neural Stochastic Block Model & Scalable Community-Based Graph Learning
Zheng Chen, Xinli Yu, Yuan Ling +1
This paper proposes a novel scalable community-based neural framework for graph learning. The framework learns the graph topology through the task of community detection and link p…
cs.CL2020★ 4 cited
Pre-Training for Query Rewriting in A Spoken Language Understanding System
Zheng Chen, Xing Fan, Yuan Ling +2
Query rewriting (QR) is an increasingly important technique to reduce customer friction caused by errors in a spoken language understanding pipeline, where the errors originate fro…