most citedOffline and Online Satisfaction Prediction in Open-Domain Conversational Systems

17 citations · 20 across the 4 of their papers we have counts for

collaborators

6 papers

cs.IR2021

DeepCAT: Deep Category Representation for Query Understanding in E-commerce Search

Ali Ahmadvand, Surya Kallumadi, Faizan Javed +1

Mapping a search query to a set of relevant categories in the product taxonomy is a significant challenge in e-commerce search for two reasons: 1) Training data exhibits severe cla…

cs.IR2021

APRF-Net: Attentive Pseudo-Relevance Feedback Network for Query Categorization

Ali Ahmadvand, Sayyed M. Zahiri, Simon Hughes +3

Query categorization is an essential part of query intent understanding in e-commerce search. A common query categorization task is to select the relevant fine-grained product cate…

cs.HC202017 cited

Offline and Online Satisfaction Prediction in Open-Domain Conversational Systems

Jason Ingyu Choi, Ali Ahmadvand, Eugene Agichtein

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction predict…

cs.CL2020

Contextual Dialogue Act Classification for Open-Domain Conversational Agents

Ali Ahmadvand, Jason Ingyu Choi, Eugene Agichtein

Classifying the general intent of the user utterance in a conversation, also known as Dialogue Act (DA), e.g., open-ended question, statement of opinion, or request for an opinion,…

cs.CL20203 cited

ConCET: Entity-Aware Topic Classification for Open-Domain Conversational Agents

Ali Ahmadvand, Harshita Sahijwani, Jason Ingyu Choi +1

Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In par…

cs.IR2020

User Intent Inference for Web Search and Conversational Agents

Ali Ahmadvand

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances…