26 citations · 181 across the 49 of their papers we have counts for
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cs.IR2023★ 1 cited
K-PERM: Personalized Response Generation Using Dynamic Knowledge Retrieval and Persona-Adaptive Queries
Kanak Raj, Kaushik Roy, Vamshi Bonagiri +3
Personalizing conversational agents can enhance the quality of conversations and increase user engagement. However, they often lack external knowledge to appropriately tend to a us…
cs.IR2021★ 2 cited
"Who can help me?": Knowledge Infused Matching of Support Seekers and Support Providers during COVID-19 on Reddit
Manas Gaur, Kaushik Roy, Aditya Sharma +2
During the ongoing COVID-19 crisis, subreddits on Reddit, such as r/Coronavirus saw a rapid growth in user's requests for help (support seekers - SSs) including individuals with va…