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cs.CL2021
What Went Wrong? Explaining Overall Dialogue Quality through Utterance-Level Impacts
James D. Finch, Sarah E. Finch, Jinho D. Choi
Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of…
cs.CL2021
An Approach to Inference-Driven Dialogue Management within a Social Chatbot
Sarah E. Finch, James D. Finch, Daniil Huryn +4
We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model…