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20192024
most citedWhat Makes a Good Conversation? Challenges in Designing Truly Conversational Agents

457 citations · 559 across the 5 of their papers we have counts for

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cs.HC2024★ 32 cited

Listening to the Voices: Describing Ethical Caveats of Conversational User Interfaces According to Experts and Frequent Users

Thomas Mildner, Orla Cooney, Anna-Maria Meck +9

Advances in natural language processing and understanding have led to a rapid growth in the popularity of conversational user interfaces (CUIs). While CUIs introduce novel benefits…