24 citations · 49 across the 4 of their papers we have counts for
4 papers
Is Our Chatbot Telling Lies? Assessing Correctness of an LLM-based Dutch Support Chatbot
Herman Lassche, Michiel Overeem, Ayushi Rastogi
Companies support their customers using live chats and chatbots to gain their loyalty. AFAS is a Dutch company aiming to leverage the opportunity large language models (LLMs) offer…
An Empirical Characterization of Event Sourced Systems and Their Schema Evolution -- Lessons from Industry
Michiel Overeem, Marten Spoor, Slinger Jansen +1
Event sourced systems are increasing in popularity because they are reliable, flexible, and scalable. In this article, we point a microscope at a software architecture pattern that…
Source Data for the Focus Area Maturity Model for API Management
Max Mathijssen, Michiel Overeem, Slinger Jansen
We define API Management as an activity that enables organizations to design, publish and deploy their APIs for (external) developers to consume. API Management capabilities such a…
Identification of Practices and Capabilities in API Management: A Systematic Literature Review
Max Mathijssen, Michiel Overeem, Slinger Jansen
Traditional organizations are increasingly becoming software producing organizations. This software is enabling them to integrate business processes between different departments a…