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cs.HC2023
"Thoughts & Prayers'' or ":Heart Reaction: & :Prayer Reaction:'': How the Release of New Reactions on CaringBridge Reshapes Supportive Communication During Health Crises
C. Estelle Smith, Hannah Miller Hillberg, Zachary Levonian
Following Facebook's introduction of the "Like" in 2009, CaringBridge (a nonprofit health journaling platform) implemented a "Heart" symbol as a single-click reaction affordance in…
cs.HC2020
Patterns of Patient and Caregiver Mutual Support Connections in an Online Health Community
Zachary Levonian, Marco Dow, Drew Erikson +5
Online health communities offer the promise of support benefits to users, in particular because these communities enable users to find peers with similar experiences. Building mutu…