25 citations · 25 across the 1 of their papers we have counts for
2 papers
cs.CL2021★ 25 cited
Exploring Self-Identified Counseling Expertise in Online Support Forums
Allison Lahnala, Yuntian Zhao, Charles Welch +5
A growing number of people engage in online health forums, making it important to understand the quality of the advice they receive. In this paper, we explore the role of expertise…
cs.HC2020
Expressive Interviewing: A Conversational System for Coping with COVID-19
Charles Welch, Allison Lahnala, Verónica Pérez-Rosas +6
The ongoing COVID-19 pandemic has raised concerns for many regarding personal and public health implications, financial security and economic stability. Alongside many other unprec…