460 citations · 2.4k across the 35 of their papers we have counts for
6 papers · 1 filter
Contextualized Counterspeech: Strategies for Adaptation, Personalization, and Evaluation
Lorenzo Cima, Alessio Miaschi, Amaury Trujillo +3
AI-generated counterspeech offers a promising and scalable strategy to curb online toxicity through direct replies that promote civil discourse. However, current counterspeech is o…
Investigating the heterogenous effects of a massive content moderation intervention via Difference-in-Differences
Lorenzo Cima, Benedetta Tessa, Stefano Cresci +2
In today's online environments, users encounter harm and abuse on a daily basis. Therefore, content moderation is crucial to ensure their safety and well-being. However, the effect…
Human and LLM Biases in Hate Speech Annotations: A Socio-Demographic Analysis of Annotators and Targets
Tommaso Giorgi, Lorenzo Cima, Tiziano Fagni +2
The rise of online platforms exacerbated the spread of hate speech, demanding scalable and effective detection. However, the accuracy of hate speech detection systems heavily relie…
Detection and Characterization of Coordinated Online Behavior: A Survey
Lorenzo Mannocci, Michele Mazza, Anna Monreale +2
Coordination is a fundamental aspect of life. The advent of social media has made it integral also to online human interactions, such as those that characterize thriving online com…
Beyond Trial-and-Error: Predicting User Abandonment After a Moderation Intervention
Benedetta Tessa, Lorenzo Cima, Amaury Trujillo +2
Current content moderation follows a reactive, trial-and-error approach, where interventions are applied and their effects are only measured post-hoc. In contrast, we introduce a p…
The Great Ban: Efficacy and Unintended Consequences of a Massive Deplatforming Operation on Reddit
Lorenzo Cima, Amaury Trujillo, Marco Avvenuti +1
In the current landscape of online abuses and harms, effective content moderation is necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many moderat…