178 citations · 213 across the 8 of their papers we have counts for
5 papers · 1 filter
Do's and Don'ts for Human and Digital Worker Integration
Vinod Muthusamy, Merve Unuvar, Hagen Völzer +1
Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how c…
From Robotic Process Automation to Intelligent Process Automation: Emerging Trends
Tathagata Chakraborti, Vatche Isahagian, Rania Khalaf +4
In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards th…
A Conversational Digital Assistant for Intelligent Process Automation
Yara Rizk, Vatche Isahagian, Scott Boag +4
Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on…
A Snooze-less User-Aware Notification System for Proactive Conversational Agents
Yara Rizk, Vatche Isahagian, Merve Unuvar +1
The ubiquity of smart phones and electronic devices has placed a wealth of information at the fingertips of consumers as well as creators of digital content. This has led to millio…
A Unified Conversational Assistant Framework for Business Process Automation
Yara Rizk, Abhishek Bhandwalder, Scott Boag +5
Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents --…