2 citations · 2 across the 2 of their papers we have counts for
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cs.NE2025
Call-Center Staff Scheduling Considering Performance Evolution under Emotional Stress
Yujun Zheng, Xinya Chen, Xueqin Lu +2
Emotional stress often has a significant effect on the working performance of staff, but this effect is commonly neglected in existing staff scheduling methods. We study a call-cen…
cs.NE2020★ 2 cited
Real-Time Neural Network Scheduling of Emergency Medical Mask Production during COVID-19
Chen-Xin Wu, Min-Hui Liao, Mumtaz Karatas +2
During the outbreak of the novel coronavirus pneumonia (COVID-19), there is a huge demand for medical masks. A mask manufacturer often receives a large amount of orders that are be…