50 citations · 293 across the 37 of their papers we have counts for
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The "Shut the f**k up" Phenomenon: Characterizing Incivility in Open Source Code Review Discussions
Isabella Ferreira, Jinghui Cheng, Bram Adams
Code review is an important quality assurance activity for software development. Code review discussions among developers and maintainers can be heated and sometimes involve person…
The Impacts of Sentiments and Tones in Community-Generated Issue Discussions
Arghavan Sanei, Jinghui Cheng, Bram Adams
The diverse community members who contribute to the discussions on issue tracking systems of open-source software projects often exhibit complex affective states such as sentiments…
Facilitating Asynchronous Participatory Design of Open Source Software: Bringing End Users into the Loop
Jazlyn Hellman, Jinghui Cheng, Jin L. C. Guo
As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. P…