16 citations · 21 across the 7 of their papers we have counts for
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cs.IR2020★ 2 cited
Hierarchical Knowledge Graphs: A Novel Information Representation for Exploratory Search Tasks
Bahareh Sarrafzadeh, Adam Roegiest, Edward Lank
In exploratory search tasks, alongside information retrieval, information representation is an important factor in sensemaking. In this paper, we explore a multi-layer extension to…
cs.IR2019★ 16 cited
Characterizing and Predicting Email Deferral Behavior
Bahareh Sarrafzadeh, Ahmed Hassan Awadallah, Christopher H. Lin +3
Email triage involves going through unhandled emails and deciding what to do with them. This familiar process can become increasingly challenging as the number of unhandled email g…