2 papers
cs.CL2025
Detecting Ambiguities to Guide Query Rewrite for Robust Conversations in Enterprise AI Assistants
Md Mehrab Tanjim, Xiang Chen, Victor S. Bursztyn +8
Multi-turn conversations with an Enterprise AI Assistant can be challenging due to conversational dependencies in questions, leading to ambiguities and errors. To address this, we…
cs.HC2024
Evaluation and Continual Improvement for an Enterprise AI Assistant
Akash V. Maharaj, Kun Qian, Uttaran Bhattacharya +8
The development of conversational AI assistants is an iterative process with multiple components. As such, the evaluation and continual improvement of these assistants is a complex…