6 citations · 8 across the 2 of their papers we have counts for
2 papers
eess.AS2020★ 2 cited
Speech Sentiment and Customer Satisfaction Estimation in Socialbot Conversations
Yelin Kim, Joshua Levy, Yang Liu
For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user pe…
cs.CL2018★ 6 cited
A Simple but Effective Classification Model for Grammatical Error Correction
Zhu Kaili, Chuan Wang, Ruobing Li +3
We treat grammatical error correction (GEC) as a classification problem in this study, where for different types of errors, a target word is identified, and the classifier predicts…