5 citations · 5 across the 6 of their papers we have counts for
3 papers · 1 filter
Babysitting AI Agents: A User-Centered Taxonomy and Study of Agentic Delegation Failures
Shravika Mittal, Sunnie S. Y. Kim, Scott Counts +3
Users are increasingly delegating tasks to AI agents, allowing agents to perform long-running, multi-step workflows on their behalf. However, agents may perform these tasks in ways…
Learning by Chatting? Investigating the Impact of Generative AI on Information Seeking and Learning
Shravika Mittal, Su Lin Blodgett, Q. Vera Liao
Generative AI (GenAI) tools offer increasing opportunities for augmenting human cognitive tasks. Among these tasks, information seeking is being rapidly reshaped by GenAI tools, wi…
Follow the Rules (or Not): Community Norms and AI-Generated Support in Online Health Communities
Shravika Mittal, Erin Kasson, Layna Paraboschi +5
Generative AI (GenAI) is increasingly being integrated into the online ecosystem, including online health communities (OHCs), where people with diverse health conditions exchange s…