activity
20182023
most citedBlenderBot 3: a deployed conversational agent that continually learns to responsibly engage

98 citations · 379 across the 21 of their papers we have counts for

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Showing cs.CLShow all

21 papers · 1 filter

cs.CL2023

Training Models to Generate, Recognize, and Reframe Unhelpful Thoughts

Mounica Maddela, Megan Ung, Jing Xu +3

Many cognitive approaches to well-being, such as recognizing and reframing unhelpful thoughts, have received considerable empirical support over the past decades, yet still lack tr…

cs.CL2023★ 4 cited

Improving Open Language Models by Learning from Organic Interactions

Jing Xu, Da Ju, Joshua Lane +10

We present BlenderBot 3x, an update on the conversational model BlenderBot 3, which is now trained using organic conversation and feedback data from participating users of the syst…

cs.CL2022★ 6 cited

Learning New Skills after Deployment: Improving open-domain internet-driven dialogue with human feedback

Jing Xu, Megan Ung, Mojtaba Komeili +3

Frozen models trained to mimic static datasets can never improve their performance. Models that can employ internet-retrieval for up-to-date information and obtain feedback from hu…

cs.CL2022★ 98 cited

BlenderBot 3: a deployed conversational agent that continually learns to responsibly engage

Kurt Shuster, Jing Xu, Mojtaba Komeili +15

We present BlenderBot 3, a 175B parameter dialogue model capable of open-domain conversation with access to the internet and a long-term memory, and having been trained on a large…

cs.CL2022★ 9 cited

Learning from data in the mixed adversarial non-adversarial case: Finding the helpers and ignoring the trolls

Da Ju, Jing Xu, Y-Lan Boureau +1

The promise of interaction between intelligent conversational agents and humans is that models can learn from such feedback in order to improve. Unfortunately, such exchanges in th…

cs.CL2022★ 4 cited

Human Evaluation of Conversations is an Open Problem: comparing the sensitivity of various methods for evaluating dialogue agents

Eric Michael Smith, Orion Hsu, Rebecca Qian +3

At the heart of improving conversational AI is the open problem of how to evaluate conversations. Issues with automatic metrics are well known (Liu et al., 2016, arXiv:1603.08023),…

cs.CL2021

SaFeRDialogues: Taking Feedback Gracefully after Conversational Safety Failures

Megan Ung, Jing Xu, Y-Lan Boureau

Current open-domain conversational models can easily be made to talk in inadequate ways. Online learning from conversational feedback given by the conversation partner is a promisi…

cs.CL2021

Detecting Inspiring Content on Social Media

Oana Ignat, Y-Lan Boureau, Jane A. Yu +1

Inspiration moves a person to see new possibilities and transforms the way they perceive their own potential. Inspiration has received little attention in psychology, and has not b…

cs.CL2021★ 16 cited

Anticipating Safety Issues in E2E Conversational AI: Framework and Tooling

Emily Dinan, Gavin Abercrombie, A. Stevie Bergman +4

Over the last several years, end-to-end neural conversational agents have vastly improved in their ability to carry a chit-chat conversation with humans. However, these models are…

cs.CL2020★ 2 cited

Reducing conversational agents' overconfidence through linguistic calibration

Sabrina J. Mielke, Arthur Szlam, Emily Dinan +1

While improving neural dialogue agents' factual accuracy is the object of much research, another important aspect of communication, less studied in the setting of neural dialogue,…

cs.CL2020★ 97 cited

Recipes for Safety in Open-domain Chatbots

Jing Xu, Da Ju, Margaret Li +3

Models trained on large unlabeled corpora of human interactions will learn patterns and mimic behaviors therein, which include offensive or otherwise toxic behavior and unwanted bi…

cs.CL2020★ 32 cited

Controlling Style in Generated Dialogue

Eric Michael Smith, Diana Gonzalez-Rico, Emily Dinan +1

Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training da…

cs.CL2020★ 3 cited

Multi-scale Transformer Language Models

Sandeep Subramanian, Ronan Collobert, Marc'Aurelio Ranzato +1

We investigate multi-scale transformer language models that learn representations of text at multiple scales, and present three different architectures that have an inductive bias…

cs.CL2020★ 3 cited

Can You Put it All Together: Evaluating Conversational Agents' Ability to Blend Skills

Eric Michael Smith, Mary Williamson, Kurt Shuster +2

Being engaging, knowledgeable, and empathetic are all desirable general qualities in a conversational agent. Previous work has introduced tasks and datasets that aim to help agents…

cs.CL2020★ 7 cited

All-in-One Image-Grounded Conversational Agents

Da Ju, Kurt Shuster, Y-Lan Boureau +1

As single-task accuracy on individual language and image tasks has improved substantially in the last few years, the long-term goal of a generally skilled agent that can both see a…

cs.CL2019★ 11 cited

Zero-Shot Fine-Grained Style Transfer: Leveraging Distributed Continuous Style Representations to Transfer To Unseen Styles

Eric Michael Smith, Diana Gonzalez-Rico, Emily Dinan +1

Text style transfer is usually performed using attributes that can take a handful of discrete values (e.g., positive to negative reviews). In this work, we introduce an architectur…

cs.CL2019★ 19 cited

Don't Say That! Making Inconsistent Dialogue Unlikely with Unlikelihood Training

Margaret Li, Stephen Roller, Ilia Kulikov +4

Generative dialogue models currently suffer from a number of problems which standard maximum likelihood training does not address. They tend to produce generations that (i) rely to…

cs.CL2019

The Dialogue Dodecathlon: Open-Domain Knowledge and Image Grounded Conversational Agents

Kurt Shuster, Da Ju, Stephen Roller +3

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by u…

cs.CL2019★ 7 cited

Recommendation as a Communication Game: Self-Supervised Bot-Play for Goal-oriented Dialogue

Dongyeop Kang, Anusha Balakrishnan, Pararth Shah +3

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer f…

cs.CL2018★ 53 cited

Multiple-Attribute Text Style Transfer

Sandeep Subramanian, Guillaume Lample, Eric Michael Smith +3

The dominant approach to unsupervised "style transfer" in text is based on the idea of learning a latent representation, which is independent of the attributes specifying its "styl…

cs.CL2018★ 6 cited

Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset

Hannah Rashkin, Eric Michael Smith, Margaret Li +1

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to…