2 papers
cs.IR2021
NLP based grievance redressal system for Indian Railways
Mukesh Rawat, Neha Kaushik
The current grievance redressal system has a dedicated 24X7 Twitter Cell, wherein the human experts take actions and respond to the tweets of customers addressed to Ministry of Rai…
cs.IR2020
Automatic Extraction of Agriculture Terms from Domain Text: A Survey of Tools and Techniques
Niladri Chatterjee, Neha Kaushik
Agriculture is a key component in any country's development. Domain-specific knowledge resources serve to gain insight into the domain. Existing knowledge resources such as AGROVOC…