60 citations · 73 across the 2 of their papers we have counts for
2 papers
cs.IR2021★ 13 cited
AliMe MKG: A Multi-modal Knowledge Graph for Live-streaming E-commerce
Guohai Xu, Hehong Chen, Feng-Lin Li +6
Live streaming is becoming an increasingly popular trend of sales in E-commerce. The core of live-streaming sales is to encourage customers to purchase in an online broadcasting ro…
cs.AI2020★ 60 cited
AliMe KG: Domain Knowledge Graph Construction and Application in E-commerce
Feng-Lin Li, Hehong Chen, Guohai Xu +4
Pre-sales customer service is of importance to E-commerce platforms as it contributes to optimizing customers' buying process. To better serve users, we propose AliMe KG, a domain…