37 citations · 57 across the 7 of their papers we have counts for
Showing 2021Show all
2 papers · 1 filter
cs.CL2021
Out-of-Scope Domain and Intent Classification through Hierarchical Joint Modeling
Pengfei Liu, Kun Li, Helen Meng
User queries for a real-world dialog system may sometimes fall outside the scope of the system's capabilities, but appropriate system responses will enable smooth processing throug…
cs.CL2021★ 7 cited
Open Intent Discovery through Unsupervised Semantic Clustering and Dependency Parsing
Pengfei Liu, Youzhang Ning, King Keung Wu +2
Intent understanding plays an important role in dialog systems, and is typically formulated as a supervised learning problem. However, it is challenging and time-consuming to desig…