11 citations · 15 across the 4 of their papers we have counts for
4 papers
Scaling Enterprise Agent Routing: Degradation, Diagnosis, and Recovery
Kellen Gillespie, Robyn Perry
Production LLM assistants route user requests to growing libraries of specialized tools, but how does routing accuracy degrade as the catalog scales? We study single-step routing o…
Integrating Summarization and Retrieval for Enhanced Personalization via Large Language Models
Chris Richardson, Yao Zhang, Kellen Gillespie +5
Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of…
Improving Device Directedness Classification of Utterances with Semantic Lexical Features
Kellen Gillespie, Ioannis C. Konstantakopoulos, Xingzhi Guo +2
User interactions with personal assistants like Alexa, Google Home and Siri are typically initiated by a wake term or wakeword. Several personal assistants feature "follow-up" mode…
LSTM-based Whisper Detection
Zeynab Raeesy, Kellen Gillespie, Zhenpei Yang +6
This article presents a whisper speech detector in the far-field domain. The proposed system consists of a long-short term memory (LSTM) neural network trained on log-filterbank en…