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20182022
most citedOpen-Domain Conversational Agents: Current Progress, Open Problems, and Future Directions

42 citations · 105 across the 6 of their papers we have counts for

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10 papers · 1 filter

cs.CL20224 cited

Human Evaluation of Conversations is an Open Problem: comparing the sensitivity of various methods for evaluating dialogue agents

Eric Michael Smith, Orion Hsu, Rebecca Qian +3

At the heart of improving conversational AI is the open problem of how to evaluate conversations. Issues with automatic metrics are well known (Liu et al., 2016, arXiv:1603.08023),…

cs.CL202113 cited

Hi, my name is Martha: Using names to measure and mitigate bias in generative dialogue models

Eric Michael Smith, Adina Williams

All AI models are susceptible to learning biases in data that they are trained on. For generative dialogue models, being trained on real human conversations containing unbalanced g…

cs.CL2020

Multi-Modal Open-Domain Dialogue

Kurt Shuster, Eric Michael Smith, Da Ju +1

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in b…

cs.CL202032 cited

Controlling Style in Generated Dialogue

Eric Michael Smith, Diana Gonzalez-Rico, Emily Dinan +1

Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training da…

cs.CL202042 cited

Open-Domain Conversational Agents: Current Progress, Open Problems, and Future Directions

Stephen Roller, Y-Lan Boureau, Jason Weston +13

We present our view of what is necessary to build an engaging open-domain conversational agent: covering the qualities of such an agent, the pieces of the puzzle that have been bui…

cs.CL2020

Recipes for building an open-domain chatbot

Stephen Roller, Emily Dinan, Naman Goyal +9

Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of…