53 citations · 63 across the 10 of their papers we have counts for
3 papers · 2 filters
doc2dial: A Goal-Oriented Document-Grounded Dialogue Dataset
Song Feng, Hui Wan, Chulaka Gunasekara +3
We introduce doc2dial, a new dataset of goal-oriented dialogues that are grounded in the associated documents. Inspired by how the authors compose documents for guiding end users,…
Conversational Document Prediction to Assist Customer Care Agents
Jatin Ganhotra, Haggai Roitman, Doron Cohen +6
A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents th…
End-to-End Spoken Language Understanding Without Full Transcripts
Hong-Kwang J. Kuo, Zoltán Tüske, Samuel Thomas +7
An essential component of spoken language understanding (SLU) is slot filling: representing the meaning of a spoken utterance using semantic entity labels. In this paper, we develo…