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cs.CL2023★ 17 cited
Benchmarking LLM powered Chatbots: Methods and Metrics
Debarag Banerjee, Pooja Singh, Arjun Avadhanam +1
Autonomous conversational agents, i.e. chatbots, are becoming an increasingly common mechanism for enterprises to provide support to customers and partners. In order to rate chatbo…
cs.CL2023
MaNtLE: Model-agnostic Natural Language Explainer
Rakesh R. Menon, Kerem Zaman, Shashank Srivastava
Understanding the internal reasoning behind the predictions of machine learning systems is increasingly vital, given their rising adoption and acceptance. While previous approaches…