24 citations · 68 across the 29 of their papers we have counts for
22 papers · 1 filter
Not All Fallbacks Are Failures: Understanding and Recovering from Fallbacks in Mobile Voice Assistants
Phillip Schneider, Alexandre Mercier, Joshua Oehms +2
Robust understanding of user input is a core requirement for voice assistants deployed in real-world environments. In practice, these systems encounter heterogeneous fallback situa…
Bridging Information Gaps in Dialogues With Grounded Exchanges Using Knowledge Graphs
Phillip Schneider, Nektarios Machner, Kristiina Jokinen +1
Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in…
An Improved Method for Class-specific Keyword Extraction: A Case Study in the German Business Registry
Stephen Meisenbacher, Tim Schopf, Weixin Yan +2
The task of is often an important initial step in unsupervised information extraction, forming the basis for tasks such as topic modeling or document…
Towards Optimizing and Evaluating a Retrieval Augmented QA Chatbot using LLMs with Human in the Loop
Anum Afzal, Alexander Kowsik, Rajna Fani +1
Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop a…
NLP-KG: A System for Exploratory Search of Scientific Literature in Natural Language Processing
Tim Schopf, Florian Matthes
Scientific literature searches are often exploratory, whereby users are not yet familiar with a particular field or concept but are interested in learning more about it. However, e…
Engineering Conversational Search Systems: A Review of Applications, Architectures, and Functional Components
Phillip Schneider, Wessel Poelman, Michael Rovatsos +1
Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The…