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cs.HC2025
Helping the Helper: Supporting Peer Counselors via AI-Empowered Practice and Feedback
Shang-Ling Hsu, Raj Sanjay Shah, Prathik Senthil +4
Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected, largely d…
cs.HC2024
Rehearsal: Simulating Conflict to Teach Conflict Resolution
Omar Shaikh, Valentino Chai, Michele J. Gelfand +2
Interpersonal conflict is an uncomfortable but unavoidable fact of life. Navigating conflict successfully is a skill -- one that can be learned through deliberate practice -- but f…