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cs.HC2025
Current and Future Use of Large Language Models for Knowledge Work
Michelle Brachman, Amina El-Ashry, Casey Dugan +1
Large Language Models (LLMs) have introduced a paradigm shift in interaction with AI technology, enabling knowledge workers to complete tasks by specifying their desired outcome in…
cs.HC2025
Helping the Helper: Supporting Peer Counselors via AI-Empowered Practice and Feedback
Shang-Ling Hsu, Raj Sanjay Shah, Prathik Senthil +4
Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected, largely d…
cs.HC2024
Facilitating Human-LLM Collaboration through Factuality Scores and Source Attributions
Hyo Jin Do, Rachel Ostrand, Justin D. Weisz +5
While humans increasingly rely on large language models (LLMs), they are susceptible to generating inaccurate or false information, also known as "hallucinations". Technical advanc…