2 papers
cs.CR2025
Generative AI in Live Operations: Evidence of Productivity Gains in Cybersecurity and Endpoint Management
James Bono, Justin Grana, Kleanthis Karakolios +2
We measure the association between generative AI (GAI) tool adoption and four metrics spanning security operations, information protection, and endpoint management: 1) number of se…
econ.GN2024
Generative AI and Security Operations Center Productivity: Evidence from Live Operations
James Bono, Justin Grana, Alec Xu
We measure the association between generative AI (GAI) tool adoption and security operations center productivity. We find that GAI adoption is associated with a 30.13% reduction in…