2 papers
cs.CL2025
Enhancing Multilingual Sentiment Analysis with Explainability for Sinhala, English, and Code-Mixed Content
Azmarah Rizvi, Navojith Thamindu, A. M. N. H. Adhikari +3
Sentiment analysis is crucial for brand reputation management in the banking sector, where customer feedback spans English, Sinhala, Singlish, and code-mixed text. Existing models…
cs.CL2025
Keyword Extraction, and Aspect Classification in Sinhala, English, and Code-Mixed Content
F. A. Rizvi, T. Navojith, A. M. N. H. Adhikari +3
Brand reputation in the banking sector is maintained through insightful analysis of customer opinion on code-mixed and multilingual content. Conventional NLP models misclassify or…