31 citations · 216 across the 12 of their papers we have counts for
12 papers
Improving Customer Experience in Call Centers with Intelligent Customer-Agent Pairing
S. Filippou, A. Tsiartas, P. Hadjineophytou +3
Customer experience plays a critical role for a profitable organisation or company. A satisfied customer for a company corresponds to higher rates of customer retention, and better…
Integrated Guidance and Gimbal Control for Coverage Planning With Visibility Constraints
Savvas Papaioannou, Panayiotis Kolios, Theocharis Theocharides +2
Coverage path planning with unmanned aerial vehicles (UAVs) is a core task for many services and applications including search and rescue, precision agriculture, infrastructure ins…
UAV-based Receding Horizon Control for 3D Inspection Planning
Savvas Papaioannou, Panayiotis Kolios, Theocharis Theocharides +2
Nowadays, unmanned aerial vehicles or UAVs are being used for a wide range of tasks, including infrastructure inspection, automated monitoring and coverage. This paper investigates…
Integrated Ray-Tracing and Coverage Planning Control using Reinforcement Learning
Savvas Papaioannou, Panayiotis Kolios, Theocharis Theocharides +2
In this work we propose a coverage planning control approach which allows a mobile agent, equipped with a controllable sensor (i.e., a camera) with limited sensing domain (i.e., fi…
Distributed Search Planning in 3-D Environments With a Dynamically Varying Number of Agents
Savvas Papaioannou, Panayiotis Kolios, Theocharis Theocharides +2
In this work, a novel distributed search-planning framework is proposed, where a dynamically varying team of autonomous agents cooperate in order to search multiple objects of inte…
Towards Automated 3D Search Planning for Emergency Response Missions
Savvas Papaioannou, Panayiotis Kolios, Theocharis Theocharides +2
The ability to efficiently plan and execute automated and precise search missions using unmanned aerial vehicles (UAVs) during emergency response situations is imperative. Precise…