2 citations · 2 across the 2 of their papers we have counts for
2 papers
cs.CL2023
Rule By Example: Harnessing Logical Rules for Explainable Hate Speech Detection
Christopher Clarke, Matthew Hall, Gaurav Mittal +4
Classic approaches to content moderation typically apply a rule-based heuristic approach to flag content. While rules are easily customizable and intuitive for humans to interpret,…
cs.LG2021★ 2 cited
Contextual Bandit Applications in Customer Support Bot
Sandra Sajeev, Jade Huang, Nikos Karampatziakis +3
Virtual support agents have grown in popularity as a way for businesses to provide better and more accessible customer service. Some challenges in this domain include ambiguous use…