most citedCommunity Archetypes: An Empirical Framework for Guiding Research Methodologies to Reflect User Experiences of Sense of Virtual Community

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cs.HC2023

"Thoughts & Prayers'' or ":Heart Reaction: & :Prayer Reaction:'': How the Release of New Reactions on CaringBridge Reshapes Supportive Communication During Health Crises

C. Estelle Smith, Hannah Miller Hillberg, Zachary Levonian

Following Facebook's introduction of the "Like" in 2009, CaringBridge (a nonprofit health journaling platform) implemented a "Heart" symbol as a single-click reaction affordance in…