124 citations · 305 across the 26 of their papers we have counts for
5 papers · 2 filters
Robust Multimodal Failure Detection for Microservice Systems
Chenyu Zhao, Minghua Ma, Zhenyu Zhong +10
Proactive failure detection of instances is vitally essential to microservice systems because an instance failure can propagate to the whole system and degrade the system's perform…
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma +13
Cloud systems have become increasingly popular in recent years due to their flexibility and scalability. Each time cloud computing applications and services hosted on the cloud are…
Automatic Root Cause Analysis via Large Language Models for Cloud Incidents
Yinfang Chen, Huaibing Xie, Minghua Ma +15
Ensuring the reliability and availability of cloud services necessitates efficient root cause analysis (RCA) for cloud incidents. Traditional RCA methods, which rely on manual inve…
Did We Miss Something Important? Studying and Exploring Variable-Aware Log Abstraction
Zhenhao Li, Chuan Luo, Tse-Hsun Chen +4
Due to the sheer size of software logs, developers rely on automated techniques for log analysis. One of the first and most important steps of automated log analysis is log abstrac…
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen +10
In cloud systems, incidents are potential threats to customer satisfaction and business revenue. When customers are affected by incidents, they often request customer support servi…