4 papers
Data and Technology for Equitable Public Administration: Understanding City Government Employees' Challenges and Needs
Angie Zhang, Madison Liao, Elizaveta +6
City governments in the United States are increasingly pressured to adopt emerging technologies. Yet, these systems often risk biased and disparate outcomes. Scholars studying publ…
Knowledge Workers' Perspectives on AI Training for Responsible AI Use
Angie Zhang, Min Kyung Lee
AI expansion has accelerated workplace adoption of new technologies. Yet, it is unclear whether and how knowledge workers are supported and trained to safely use AI. Inadequate tra…
Gig2Gether: Data-sharing to Empower, Unify and Demystify Gig Work
Jane Hsieh, Angie Zhang, Sajel Surati +6
The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are expos…
Supporting Gig Worker Needs and Advancing Policy Through Worker-Centered Data-Sharing
Jane Hsieh, Angie Zhang, Mialy Rasetarinera +5
The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, w…