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20182023
most citedAdvances and Challenges in Conversational Recommender Systems: A Survey

343 citations · 1.7k across the 34 of their papers we have counts for

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10 papers · 1 filter

cs.IR2023

Vague Preference Policy Learning for Conversational Recommendation

Gangyi Zhang, Chongming Gao, Wenqiang Lei +6

Conversational recommendation systems (CRS) commonly assume users have clear preferences, leading to potential over-filtering of relevant alternatives. However, users often exhibit…

cs.IR2022★ 126 cited

KuaiRand: An Unbiased Sequential Recommendation Dataset with Randomly Exposed Videos

Chongming Gao, Shijun Li, Yuan Zhang +5

Recommender systems deployed in real-world applications can have inherent exposure bias, which leads to the biased logged data plaguing the researchers. A fundamental way to addres…

cs.IR2022★ 9 cited

A Unified Multi-task Learning Framework for Multi-goal Conversational Recommender Systems

Yang Deng, Wenxuan Zhang, Weiwen Xu +3

Recent years witnessed several advances in developing multi-goal conversational recommender systems (MG-CRS) that can proactively attract users' interests and naturally lead user-e…

cs.IR2022★ 9 cited

Interacting with Non-Cooperative User: A New Paradigm for Proactive Dialogue Policy

Wenqiang Lei, Yao Zhang, Feifan Song +5

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner…

cs.IR2022★ 12 cited

CIRS: Bursting Filter Bubbles by Counterfactual Interactive Recommender System

Chongming Gao, Shiqi Wang, Shijun Li +6

While personalization increases the utility of recommender systems, it also brings the issue of filter bubbles. E.g., if the system keeps exposing and recommending the items that t…

cs.IR2022★ 155 cited

KuaiRec: A Fully-observed Dataset and Insights for Evaluating Recommender Systems

Chongming Gao, Shijun Li, Wenqiang Lei +6

The progress of recommender systems is hampered mainly by evaluation as it requires real-time interactions between humans and systems, which is too laborious and expensive. This is…

cs.IR2021★ 343 cited

Advances and Challenges in Conversational Recommender Systems: A Survey

Chongming Gao, Wenqiang Lei, Xiangnan He +2

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation model…

cs.IR2020★ 161 cited

Interactive Path Reasoning on Graph for Conversational Recommendation

Wenqiang Lei, Gangyi Zhang, Xiangnan He +4

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user p…

cs.IR2020★ 97 cited

Seamlessly Unifying Attributes and Items: Conversational Recommendation for Cold-Start Users

Shijun Li, Wenqiang Lei, Qingyun Wu +3

Static recommendation methods like collaborative filtering suffer from the inherent limitation of performing real-time personalization for cold-start users. Online recommendation,…

cs.IR2020★ 253 cited

Estimation-Action-Reflection: Towards Deep Interaction Between Conversational and Recommender Systems

Wenqiang Lei, Xiangnan He, Yisong Miao +4

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conv…