4 citations · 5 across the 2 of their papers we have counts for
2 papers
eess.AS2021★ 1 cited
Using NLP to analyze whether customer statements comply with their inner belief
Fabian Thaler, Stefan Faußer, Heiko Gewald
Customers' emotions play a vital role in the service industry. The better frontline personnel understand the customer, the better the service they can provide. As human emotions ge…
cs.CV2019★ 4 cited
Predicting Social Perception from Faces: A Deep Learning Approach
U. Messer, S. Fausser
Warmth and competence represent the fundamental traits in social judgment that determine emotional reactions and behavioral intentions towards social targets. This research investi…