activity
20192023
most citedMulti-domain Conversation Quality Evaluation via User Satisfaction Estimation

14 citations · 52 across the 11 of their papers we have counts for

collaborators

11 papers

cs.CL2023

Toward More Accurate and Generalizable Evaluation Metrics for Task-Oriented Dialogs

Abishek Komma, Nagesh Panyam Chandrasekarasastry, Timothy Leffel +4

Measurement of interaction quality is a critical task for the improvement of spoken dialog systems. Existing approaches to dialog quality estimation either focus on evaluating the…

cs.SD2022

Federated Self-Supervised Learning for Acoustic Event Classification

Meng Feng, Chieh-Chi Kao, Qingming Tang +4

Standard acoustic event classification (AEC) solutions require large-scale collection of data from client devices for model optimization. Federated learning (FL) is a compelling fr…

cs.CL2021★ 9 cited

Neural model robustness for skill routing in large-scale conversational AI systems: A design choice exploration

Han Li, Sunghyun Park, Aswarth Dara +5

Current state-of-the-art large-scale conversational AI or intelligent digital assistant systems in industry comprises a set of components such as Automatic Speech Recognition (ASR)…

cs.SD2021★ 6 cited

Contrastive Unsupervised Learning for Speech Emotion Recognition

Mao Li, Bo Yang, Joshua Levy +6

Speech emotion recognition (SER) is a key technology to enable more natural human-machine communication. However, SER has long suffered from a lack of public large-scale labeled da…

cs.CL2020

Joint Turn and Dialogue level User Satisfaction Estimation on Multi-Domain Conversations

Praveen Kumar Bodigutla, Aditya Tiwari, Josep Valls Vargas +2

Dialogue level quality estimation is vital for optimizing data driven dialogue management. Current automated methods to estimate turn and dialogue level user satisfaction employ ha…

cs.CL2020★ 4 cited

Data Augmentation for Training Dialog Models Robust to Speech Recognition Errors

Longshaokan Wang, Maryam Fazel-Zarandi, Aditya Tiwari +2

Speech-based virtual assistants, such as Amazon Alexa, Google assistant, and Apple Siri, typically convert users' audio signals to text data through automatic speech recognition (A…

cs.LG2020

Few-shot acoustic event detection via meta-learning

Bowen Shi, Ming Sun, Krishna C. Puvvada +3

We study few-shot acoustic event detection (AED) in this paper. Few-shot learning enables detection of new events with very limited labeled data. Compared to other research areas l…

cs.LG2019★ 14 cited

Multi-domain Conversation Quality Evaluation via User Satisfaction Estimation

Praveen Kumar Bodigutla, Lazaros Polymenakos, Spyros Matsoukas

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversa…

cs.CL2019★ 12 cited

Investigation of Error Simulation Techniques for Learning Dialog Policies for Conversational Error Recovery

Maryam Fazel-Zarandi, Longshaokan Wang, Aditya Tiwari +1

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to huma…

cs.LG2019★ 7 cited

Domain-Independent turn-level Dialogue Quality Evaluation via User Satisfaction Estimation

Praveen Kumar Bodigutla, Longshaokan Wang, Kate Ridgeway +4

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversa…

eess.AS2019

Compression of Acoustic Event Detection Models With Quantized Distillation

Bowen Shi, Ming Sun, Chieh-Chi Kao +3

Acoustic Event Detection (AED), aiming at detecting categories of events based on audio signals, has found application in many intelligent systems. Recently deep neural network sig…