activity
20192026
most citedExpressing stigma and inappropriate responses prevents LLMs from safely replacing mental health providers

179 citations · 362 across the 32 of their papers we have counts for

collaborators

32 papers

cs.AI2026

CogGym: Towards Large-Scale Comparative Evaluation of Human and Machine Cognition

Lance Ying, Jinzhou Wu, Yingshan Susan Wang +53

Understanding and modeling human intelligence are parallel goals shared by artificial intelligence (AI) and cognitive science. As AI systems grow increasingly capable, in what ways…

cs.CL2026

Discourse Diversity in Multi-Turn Empathic Dialogue

Hongli Zhan, Emma S. Gueorguieva, Javier Hernandez +3

Large language models (LLMs) produce responses rated as highly empathic in single-turn settings (Ayers et al., 2023; Lee et al., 2024), yet they are also known to be formulaic gene…

cs.CL2026

AI generates well-liked but templatic empathic responses

Emma S. Gueorguieva, Hongli Zhan, Jina Suh +4

Recent research shows that greater numbers of people are turning to Large Language Models (LLMs) for emotional support, and that people rate LLM responses as more empathic than hum…

cs.CL2026★ 1 cited

Verbalizing LLMs' assumptions to explain and control sycophancy

Myra Cheng, Isabel Sieh, Humishka Zope +7

LLMs can be socially sycophantic, affirming users when they ask questions like "am I in the wrong?" rather than providing genuine assessment. We hypothesize that this behavior aris…

cs.CL2026★ 5 cited

Characterizing Delusional Spirals through Human-LLM Chat Logs

Jared Moore, Ashish Mehta, William Agnew +11

As large language models (LLMs) have proliferated, disturbing anecdotal reports of negative psychological effects, such as delusions, self-harm, and ``AI psychosis,'' have emerged…

cs.CL2026

HEART: A Unified Benchmark for Assessing Humans and LLMs in Emotional Support Dialogue

Laya Iyer, Kriti Aggarwal, Sanmi Koyejo +3

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distres…

cs.HC2026

Visual Affect Analysis: Predicting Emotions of Image Viewers with Vision-Language Models

Filip Nowicki, Hubert Marciniak, Jakub Łączkowski +5

Vision-language models (VLMs) show promise as tools for inferring affect from visual stimuli at scale; it is not yet clear how closely their outputs align with human affective rati…

cs.HC2025

SENSE-7: Taxonomy and Dataset for Measuring User Perceptions of Empathy in Sustained Human-AI Conversations

Jina Suh, Lindy Le, Erfan Shayegani +5

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotio…

cs.CL2025★ 179 cited

Expressing stigma and inappropriate responses prevents LLMs from safely replacing mental health providers

Jared Moore, Declan Grabb, William Agnew +4

Should a large language model (LLM) be used as a therapist? In this paper, we investigate the use of LLMs to *replace* mental health providers, a use case promoted in the tech star…

cs.CL2025

Modeling Subjectivity in Cognitive Appraisal with Language Models

Yuxiang Zhou, Hainiu Xu, Desmond C. Ong +3

As the utilization of language models in interdisciplinary, human-centered studies grow, expectations of their capabilities continue to evolve. Beyond excelling at conventional tas…

cs.CL2024★ 1 cited

Human-like Affective Cognition in Foundation Models

Kanishk Gandhi, Zoe Lynch, Jan-Philipp Fränken +5

Understanding emotions is fundamental to human interaction and experience. Humans easily infer emotions from situations or facial expressions, situations from emotions, and do a va…

cs.AI2024★ 2 cited

GPT-ology, Computational Models, Silicon Sampling: How should we think about LLMs in Cognitive Science?

Desmond C. Ong

Large Language Models have taken the cognitive science world by storm. It is perhaps timely now to take stock of the various research paradigms that have been used to make scientif…

cs.CL2024★ 9 cited

Large Language Models are Capable of Offering Cognitive Reappraisal, if Guided

Hongli Zhan, Allen Zheng, Yoon Kyung Lee +3

Large language models (LLMs) have offered new opportunities for emotional support, and recent work has shown that they can produce empathic responses to people in distress. However…

cs.CL2024★ 9 cited

Large Language Models Produce Responses Perceived to be Empathic

Yoon Kyung Lee, Jina Suh, Hongli Zhan +2

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate…

cs.CL2023

Evaluating Subjective Cognitive Appraisals of Emotions from Large Language Models

Hongli Zhan, Desmond C. Ong, Junyi Jessy Li

The emotions we experience involve complex processes; besides physiological aspects, research in psychology has studied cognitive appraisals where people assess their situations su…

cs.CV2023★ 5 cited

Using Positive Matching Contrastive Loss with Facial Action Units to mitigate bias in Facial Expression Recognition

Varsha Suresh, Desmond C. Ong

Machine learning models automatically learn discriminative features from the data, and are therefore susceptible to learn strongly-correlated biases, such as using protected attrib…

cs.CL2021★ 5 cited

ReaSCAN: Compositional Reasoning in Language Grounding

Zhengxuan Wu, Elisa Kreiss, Desmond C. Ong +1

The ability to compositionally map language to referents, relations, and actions is an essential component of language understanding. The recent gSCAN dataset (Ruis et al. 2020, Ne…

cs.CL2021

Not All Negatives are Equal: Label-Aware Contrastive Loss for Fine-grained Text Classification

Varsha Suresh, Desmond C. Ong

Fine-grained classification involves dealing with datasets with larger number of classes with subtle differences between them. Guiding the model to focus on differentiating dimensi…

cs.CL2021

Using Knowledge-Embedded Attention to Augment Pre-trained Language Models for Fine-Grained Emotion Recognition

Varsha Suresh, Desmond C. Ong

Modern emotion recognition systems are trained to recognize only a small set of emotions, and hence fail to capture the broad spectrum of emotions people experience and express in…

cs.AI2021

An Ethical Framework for Guiding the Development of Affectively-Aware Artificial Intelligence

Desmond C. Ong

The recent rapid advancements in artificial intelligence research and deployment have sparked more discussion about the potential ramifications of socially- and emotionally-intelli…

cs.CV2021★ 4 cited

Critically examining the Domain Generalizability of Facial Expression Recognition models

Varsha Suresh, Gerard Yeo, Desmond C. Ong

Facial Expression Recognition is a commercially-important application, but one under-appreciated limitation is that such applications require making predictions on out-of-sample di…

cs.CL2021★ 15 cited

On Explaining Your Explanations of BERT: An Empirical Study with Sequence Classification

Zhengxuan Wu, Desmond C. Ong

BERT, as one of the pretrianed language models, attracts the most attention in recent years for creating new benchmarks across GLUE tasks via fine-tuning. One pressing issue is to…

cs.CL2020

Structured Self-Attention Weights Encode Semantics in Sentiment Analysis

Zhengxuan Wu, Thanh-Son Nguyen, Desmond C. Ong

Neural attention, especially the self-attention made popular by the Transformer, has become the workhorse of state-of-the-art natural language processing (NLP) models. Very recent…

cs.CL2020★ 15 cited

Context-Guided BERT for Targeted Aspect-Based Sentiment Analysis

Zhengxuan Wu, Desmond C. Ong

Aspect-based sentiment analysis (ABSA) and Targeted ASBA (TABSA) allow finer-grained inferences about sentiment to be drawn from the same text, depending on context. For example, a…