"I Like Sunnie More Than I Expected!": Exploring User Expectation and Perception of an Anthropomorphic LLM-based Conversational Agent for Well-Being Support

Siyi Wu, Julie Y. A. Cachia, Feixue Han +4

The human-computer interaction (HCI) research community has a longstanding interest in exploring the mismatch between users' actual experiences and expectation toward new technolog…