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cs.CL2023★ 1 cited
A Systematic Study of Performance Disparities in Multilingual Task-Oriented Dialogue Systems
Songbo Hu, Han Zhou, Moy Yuan +5
Achieving robust language technologies that can perform well across the world's many languages is a central goal of multilingual NLP. In this work, we take stock of and empirically…
cs.CL2023★ 3 cited
Multi3WOZ: A Multilingual, Multi-Domain, Multi-Parallel Dataset for Training and Evaluating Culturally Adapted Task-Oriented Dialog Systems
Songbo Hu, Han Zhou, Mete Hergul +5
Creating high-quality annotated data for task-oriented dialog (ToD) is known to be notoriously difficult, and the challenges are amplified when the goal is to create equitable, cul…