9 citations · 21 across the 5 of their papers we have counts for
5 papers
CUI@CHI 2024: Building Trust in CUIs-From Design to Deployment
Smit Desai, Christina Wei, Jaisie Sin +10
Conversational user interfaces (CUIs) have become an everyday technology for people the world over, as well as a booming area of research. Advances in voice synthesis and the emerg…
Working with Trouble and Failures in Conversation between Humans and Robots (WTF 2023) & Is CUI Design Ready Yet?
Frank Förster, Marta Romeo, Patrick Holthaus +11
Workshop proceedings of two co-located workshops "Working with Troubles and Failures in Conversation with Humans and Robots" (WTF 2023) and "Is CUI Design Ready Yet?", both of whic…
Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Neuro-Symbolic Algorithms
Claudio Pinhanez, Paulo Cavalin, Victor Ribeiro +8
In this paper we explore the use of meta-knowledge embedded in intent identifiers to improve intent recognition in conversational systems. As evidenced by the analysis of thousands…
Different but Equal: Comparing User Collaboration with Digital Personal Assistants vs. Teams of Expert Agents
Claudio S. Pinhanez, Heloisa Candello, Mauro C. Pichiliani +4
This work compares user collaboration with conversational personal assistants vs. teams of expert chatbots. Two studies were performed to investigate whether each approach affects…
A Hybrid Architecture for Multi-Party Conversational Systems
Maira Gatti de Bayser, Paulo Cavalin, Renan Souza +4
Multi-party Conversational Systems are systems with natural language interaction between one or more people or systems. From the moment that an utterance is sent to a group, to the…