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math.PR2016★ 10 cited
A queueing system with on-demand servers: local stability of fluid limits
Lam M. Nguyen, Alexander Stolyar
We study a system, where a random flow of customers is served by servers (called agents) invited on-demand. Each invited agent arrives into the system after a random time; after ea…
math.PR2016★ 4 cited
A service system with randomly behaving on-demand agents
Lam Nguyen, Alexander Stolyar
We consider a service system where agents (or, servers) are invited on-demand. Customers arrive as a Poisson process and join a customer queue. Customer service times are i.i.d. ex…